How can we help?
Choose the support option that works best for you.
Documentation
Comprehensive guides, API references, and SDK tutorials. Everything you need to integrate Grain Analytics.
Email Support
Send detailed questions and we'll provide thorough, thoughtful responses within 24 hours.
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Frequently Asked Questions
Quick answers to common questions
How do I get started?
Sign up for a free account, install our SDK, and start tracking events. Check our Getting Started guide for detailed instructions.
What's included in the free plan?
Up to 15,000 active users per month with all core analytics features, journey tracking, and privacy controls.
Is Grain GDPR compliant?
Yes! We're built privacy-first with GDPR and CCPA compliance by design. Learn more on our Privacy page.
How does Tracks work?
Tracks visualizes user journeys from start to goal, showing conversion paths, drop-off points, and key sequences.
Can I export my data?
Yes! Contact us to learn more about how to export your data.
Do you offer enterprise support?
Yes! Enterprise customers get dedicated support, custom SLAs, and direct engineering access.
Still have questions?
We're here to help. Reach out via chat, email, or browse our documentation.